I'm also one of those players who rarely complains about anything in the game thus far. I've spend alot on the game as well. Hell, when MWO was first established, I would have gladly payed a monthly sub if that had been implemented (or like a monthly premium time sub). Honestly, I still would. I have hopes and dreams for this game for it being the first Mechwarrior release in over a decade. I desire these hopes and dreams to continue. I started in closed beta, bought pretty much all the highest mech packages you offered, all to support this dream. I still don't regret a single cent I spent either. Just don't end up disappointing me. You will have to contend with Star Citizen eventually, and although I did buy a package for that during their initial funding, I didn't go very high, simply because it is a new idea and universe and I fear it may also fail of its hype as most MMOs do these days. But this is Battletech. My 'donation' restriction does not apply here.
That all being said, I actually must complain about this latest patch, if only just regarding the matchmaker. I was stoked to see the Buckets getting some love in this patch. Since I got home from work around 4 PM EST, it is now almost 7 PM and only got into 3 matches. I didn't even know there was to be a hotfix on this today til a friend of mine mentioned it, but I can clearly see it didn't fix anything as proof of what I've been reading in here. Instead of turning off the premade group limit PGI, you should have used common sense and turned everything off first and then implement the 3/3/3/3 rule before anything else and see what happened. I already read someone else in this thread mention about trial and error. I agree that this should have been done. I've read about taking out 3/3/3/3 altogether. While I don't agree, I do agree that it shouldnt be rules of 3. A max of 4 per weight class would be better (and would allow for Steiner scout lances again for my premades

). I think I agree that ELO is also hurting the wait. I would think the match maker should first take all the first available players/weight restrictions and automatically put them in a single match, THEN, one the 'who' is decided, the 'how' can divide those 24 players between the teams based on the ELO, factoring in of course premades. Then the 'where' can be decided, simply by the random map. If this is how the MM is supposed to work already, then ignore me. If not, then perhaps this may help. Though on the programming side, this might actually be worse.. I know how to do the visual side of things, not the coding
But yeah, these wait times currently just hurt the player figuratively and it will hurt the game. Right now PGI, while you focus on fixing this, at least put things back the exact way they were before the patch so we players may focus on causing explosions on the battlefield as quickly as possible. And while yer at it, hire more dedicated programmers, or simply have a majority of current staff only handle code and nothing else. It seems you have no problems getting out the graphic side of the game (like new mechs), but always have issues with code. I don't know if I can speak for all the players, but I THINK we players can live without new mech releases every patch, excluding really, really, really big patches.
Edited by Sevronis, 20 May 2014 - 04:28 PM.