CK16, on 07 June 2016 - 07:45 AM, said:
TL:DR I get annoyed and angry with stupid trollish, people who say PGI is not doing good with the game, when in reality they are very good about customer service if you show respect, they are very easy to reach out with ideas for the game if you know where to look to find them...PST they don't hide really at all!
Ranting while at work is not easy....so later!
No need to rant CK16, its all good.
I don't think its necessarily trollish or stupid to be criticising PGI at this point. The fact that this thread is generating comment (as well as the countless other posts on the subject) proves that there are solid grounds for complaint from a lot peoples perspective.
Many have waited a long time for this game to become what they hoped it would be and are bitterly disappointed with the current levels of communication and the overall state of the game.
Its good that your experience with the customer support staff is positive, mine is too, but I also know that's not the experience many have had, nor do I necessarily think it correlates with the rest of the business operation. (i.e. the product may be awful, but they handle the returns procedure really well)
By the way, if you have found a way to reach out to PGI and make some progress with your suggestions to them, could you share the process, as many feel that PGI has no real forum for discussion let alone developer interaction.
Edited by Wan Chu Minge, 07 June 2016 - 08:13 AM.