26 replies to this topic

[VeritasSuperOmnia]

No clue what is wrong. Symptoms are when loading into the game and rotating mech to view it, the POV is all jittery and moves from random location to random location. Then when I try to drop I have like 2 FPS. Ran the repair tool. Came back ok. Drivers are updated. Any suggestions?

[D V Devnull]

There's a lot you're not telling us here... How is your computer designed and how is MWO configured on it?

~D. V. "everyone here needs to know a lot more in order to help you" Devnull

[Nightbird]

Record or take some screenshots, since it is visual why not...

[w0qj]

Besides asking helpful folks on this Forum (which we will try...), you can also contact MWO at:

technical@mwomercs.com
https://mwomercs.com/support

And should MWO support solve your computer problem, please do share with us on this forum!
Perhaps a few may have similar issues, and may find it helpful...

[LordNothing]

did you make sure clean shaders was checked?

[VeritasSuperOmnia]

Here's a video of what I'm dealing with. Yes, I have cleaned the shaders in the repair tool.

https://youtu.be/enFWM-oWqRk

[Ignatius Audene]

What are your System specs? Problems in any other programm?

[VeritasSuperOmnia]

Ignatius Audene, on 13 November 2021 - 11:27 AM, said:

What are your System specs? Problems in any other programm?

64-bit Windows 10
AMD FX 6350 Processor
Patriot 16 MB RAM
WD 1 TB SSD
Radeon RX480 Graphics Card

No problems with any other game. Should I just uninstall and do a fresh install?

[Ignatius Audene]

Always worth a try. Have u succesfully played the game before? Just curios because the Bulldozer might struggle in mwo. Any oc parts?

Edited by Ignatius Audene, 13 November 2021 - 11:49 AM.

[VeritasSuperOmnia]

Ignatius Audene, on 13 November 2021 - 11:47 AM, said:

Always worth a try. Have u succesfully played the game before? Just curios because the Bulldozer might struggle in mwo.

Never had any problems before.

[Cerebus23]

any wierd usb hardware are anything new?


i had a game bug out due to wheel i had plugged in, something that game should have had nothing to do with.

but it caused my fps to tank the game world to bug out and not render draw distances go fubar and mirroring effects.


unplug any wierd usb, stop any wierd none essential software and tasks in task manager, try the game and try other games.


also windows been pushing updates and they really crap at giving a toss what the hell you are into when doing their thing.


might have been that?


good luck rule out all you can try other games rule out other junk.

[VeritasSuperOmnia]

Uninstall and reinstall didn't fix it. Unfortunately....

[Escef]

The way the POV angle randomly was moving around in the mechlab makes me think there's a garbage input somewhere. Try unplugging any unused controllers/devices.

[GuardDogg]

Heat, hot.

Edited by GuardDogg, 13 November 2021 - 04:44 PM.

[Tarl Cabot]

VeritasSuperOmnia, on 13 November 2021 - 11:20 AM, said:

Here's a video of what I'm dealing with. Yes, I have cleaned the shaders in the repair tool.

https://youtu.be/enFWM-oWqRk

Hit F9. Will also show FPS, etc in the upper left corner..

And Heat. If using OEM heatsink/fan, you may need to complete remove it to completely clear up any dust buildup. And check that the fans are running correctly. FPS drops to 2 FPS happens when heat threshold has been crossed, even just on one core, then it drops CPU to 800mhz to allow CPU to cooldown.

Edited by Tarl Cabot, 13 November 2021 - 06:00 PM.

[Curccu]

VeritasSuperOmnia, on 13 November 2021 - 02:37 PM, said:

Uninstall and reinstall didn't fix it. Unfortunately....

Have you tried steam install, for some people it works better (like myself).
https://store.steamp...line_Solaris_7/

[VeritasSuperOmnia]

Pulled the GPU and cleaned it of all dust, cleaned the CPU and head sinks as well. Machine was nice and cold when I booted again. Problem remains.

[TELEFORCE]

Sounds like a dying graphics card. Do you have a spare to swap in to test?

I had this problem a few months ago with a GTX760, then it got worse and my computer would eventually fully crash with no screen output. Putting in a GTX770 I was gifted awhile back solved the problem.

Edited by TELEFORCE, 14 November 2021 - 10:00 AM.

[MrMadguy]

How does it work in other games? Do you have black screen from time to time and message about crashed drivers?

[Tarl Cabot]

VeritasSuperOmnia, on 14 November 2021 - 08:44 AM, said:

Pulled the GPU and cleaned it of all dust, cleaned the CPU and head sinks as well. Machine was nice and cold when I booted again. Problem remains.

Download and run CPUID Hwmonitor while playing.

Did you have fun with the CPU heatsink ? Nephew was running one and he said he was clearing out the dust build up but there was still 1/4 inch that LOOKED like part of the heatsink but wasn't . As long as CPU is running cool, the above tool will also be able to tell if the CPU is dropping in speed or now.

Again, what is your running FPS? FPS would always be better on the Test Grounds due to no overhead loading the other 23 players and connection to game servers. At the moment with that video, it would appear to be running at a very low FPS

• If Windows is allowed to update drivers, esp GPU drivers, that can furbar things.
  
• Check Windows Update history to see what else has been installed.
  
• May try rolling Windows back an update.
  
• What GPU driver is installed? Uninstall and reinstall. Also, newest drivers are not always best. May need to do a uninstall and install an older driver. Check for when GPU was updated, may try to roll back the driver
  
• Running DX 11 or DX 9?
  
• Run the MWO Repair Toolkit and check everything. Reinstall can be done but I doubt it would resolve what appears to be a low/tanking FPS issue.