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Very disappointed in lack of communication regarding open beta and founder's package.


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#1 eit666

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Posted 29 October 2012 - 12:28 AM

I am subscribed to email updates and to the facebook page. No email was sent regarding both the close of the Founder's package and the start of Open Beta. Only a small note on the Mechwarrior Online facebook page mentioned that open beta was today, no time was given either. How do you expect your players to know? FYI this was an email recieved on 10 Oct, no mention of the end of Founder's package was given. To the trolls who would ask why I didn't buy earlier, this was because after I got into closed beta, there was no point buying it before Open Beta, and also I really hate data wipes. Going through a data wipe once is as much as I can take.
[color=#CCCCCC]
MechWarrior Online BETA Update
[/color]

To the MechWarrior™ Online® Community:

We are pleased to announce the latest engine drop of CryENGINE 3.4.1. This was a large undertaking and has helped us address many of the game’s issues and bump up performance and rendering capabilities.

What does this mean to you? The game looks significantly better. All of the maps have had their lighting tuned and you’ll now see a lot more detail in the environment. Minimum spec PC players should notice a fairly good improvement in performance with tuning still on-going and will be coming down the **** as we optimize the game on our way to Open Beta.

DirectX 11 and 3D Vision support are currently disabled while we resolve the remaining few issues. These will come on-line in an upcoming patch.

We have also taken this opportunity to add some new pathing in River City for you to explore which adds some more gameplay strategies when approaching enemy bases.[color=#CCCCCC]
Change Log
[/color]



GENERAL
  • User Data: We will NOT be resetting any user data this patch. (i.e. you keep all your Mechs, XP, CB, MC as is).
CryEngine 3.41
  • All levels have had a lighting pass done for 3.4.1
  • Performance improvements (both client side and server side)
  • DirectX 11 disabled for now
  • 3D Vision disabled for now
FRONT END
  • Dummy equipable items for Open Beta : Cockpit Command Console, Beagle Active Probe, Guardian ECM Suite
  • Please note that these items do not yet affect gameplay; their functionality will be coming soon in a future patch
  • Added minimal support for equipping skins and cockpit items to support the PC Gamer Skin and the Coconut Monkey.
  • Fixed Error dialog message visibility.
  • Launch mode retained when returning from match
  • Ready Button exposed to Chat-Group interface
  • Restrict PostMSAA to either on or off (fixes jitter)
  • Prevent duplicate bindings on same control. Also prevent invalid rebind data from being saved.
  • Added Info button to Advanced Options
NEW TRIAL MECH ROTATION:
  • Raven RVN-2X
  • Centurion CN9-AL
  • Dragon DRG-1N
  • Awesome AWS-8T
GAMEPLAY
  • Weapon particle effect updates
  • Holding “Q” will show the known targeting information of all visible targets.
  • Default weapon groups system enabled
  • Powered down Mechs no longer relay target information
  • LRM15 and LRM20 have a reduced chance of hitting the ground when fired at a near target
  • Target will no longer be lost when target Mech shuts down due to overheating
  • Can no longer target Mechs when you are shut down
  • Autocannon 2,5,10s have had their rate of fire increased.
  • All Autocannons have had their ammunition count increased.
  • LBX/10 has had its grouping tightened slightly.
  • Night Vision effect updated
BUG FIXES
  • Allied units on the minimap will no longer sometimes behave like enemy markers
  • Thermal should now appear on variant textures
  • Enabling Chain-fire on a Mech with no weapons will no longer soft lock the game
  • Destroying components after a teammate disconnects no longer rewards XP
  • Chain fire will no longer hiccup when trying to fire disabled weapons
  • LRMs no longer lose tracking when fired just off of a close locked target
  • Cooldown bar will no longer jump around after firing during high ping/lag situations
  • AMS will no longer keep firing when the fire button remains held
  • Suicide will provide no end of match rewards.
  • Internal structure will show proper damage levels on the paper doll at round start
  • Reinstating the Founder’s Mechs front page.
  • Reset Launch Mode when logging out
  • AutoRepair/Rearm doesn't reset when options do
  • Fix resolution switch after login
  • Terminate Friends-List on logout & Connection Loss
  • Fixed inactivity timer
  • Fixed Match Summary layout
[color=#CCCCCC]
We thank you for your patience and we look forward to seeing you on the battlefield!
[/color]
[color=#CCCCCC]
- The MechWarrior® Online™ Team
[/color]

[color="#CCCCCC"]MechWarrior® Online™
Piranha Games Inc.
Vancouver, British Columbia, Canada
http://mwomercs.com/ [/color]


#2 Polarice

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Posted 29 October 2012 - 12:37 AM

You might need to check your email account, there have been several emails after that one that were sent out detailing pushback of open beta, patch notes, then the release date of open beta.

#3 Hador

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Posted 29 October 2012 - 12:41 AM

You mean you never recieved a mail that looked like this (recieved 27. Oct)?

Quote

[Monday Oct. 29th - New Mechs, New Toys, Open Beta!
Greetings everyone!

We wanted to give you an update on how everything is going, and to thank you for being here with us!

Firstly: Open Beta is on schedule and will be beginning quite soon (12 noon PDT, Monday!)....


Or a Mail containing this info (received 11. Oct)?

Posted Image

#4 The Basilisk

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Posted 29 October 2012 - 12:42 AM

....aha
So you are disapointed....
I recomend the support ticket function for .....bothering people.
A more constructive approach could have been the search function in the forums or simply reading the news.
Thats still my advice for getting news and information instead of .... never mind.

#5 eit666

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Posted 29 October 2012 - 12:43 AM

I checked, i searched all my folders, including spam. if they sent out the emails i'm not getting it. I got another email on the 26th of Oct, with no mention of an open beta date either.

View PostHador, on 29 October 2012 - 12:41 AM, said:

You mean you never recieved a mail that looked like this (recieved 27. Oct)?



Or a Mail containing this info (received 11. Oct)?

Posted Image


nope none of this. i can't be the only one in an information blackhole.

#6 Ancalagon

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Posted 29 October 2012 - 12:46 AM

Your inbox must be filtering stuff out; I always receive any news and patch notes directly via email. As for Founders, you should treat it like an investment and a donation, not a product; pity you missed out, but there will be other offers in the future. Check your profile settings and tick the "Receive Newsletter" checkbox to get all your emails, and check your spam filter too.

#7 Hador

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Posted 29 October 2012 - 12:46 AM

View Posteit666, on 29 October 2012 - 12:43 AM, said:

nope none of this. i can't be the only one in an information blackhole.


Any chance you disabled them sending you info mails under profile/communications?

#8 eit666

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Posted 29 October 2012 - 12:49 AM

thanks for your ill intended advise. if you feel that i'm bothering you, a cursory glance of the title should have given you an idea of what this post is about.

View PostThe Basilisk, on 29 October 2012 - 12:42 AM, said:

....aha So you are disapointed.... I recomend the support ticket function for .....bothering people. A more constructive approach could have been the search function in the forums or simply reading the news. Thats still my advice for getting news and information instead of .... never mind.


View PostHador, on 29 October 2012 - 12:46 AM, said:

Any chance you disabled them sending you info mails under profile/communications?


I really don;t think so, I wouldn't be able to get any of the newsletters in this case. I have added beta-newsletter@mwomercs.com to my address book too, so i couldn't have missed it. unless gmail does filtering of emails consisting only of graphics.

#9 Sean von Steinike

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Posted 29 October 2012 - 12:52 AM

Guess someone should have taken a more proactive interest in the game by visiting the site more often. After all the Founders program was already due to expire MONTHS ago.

#10 eit666

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Posted 29 October 2012 - 12:57 AM

To current and potential trolls, this is more an expression of disappointment and how the company can do better. The game has a facebook page, do they just use it for adding chrome?

#11 Hador

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Posted 29 October 2012 - 12:57 AM

Recieved both Mails from newsletter@mwomercs.com , not beta-newsletter@mwomercs.com.

#12 eit666

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Posted 29 October 2012 - 01:11 AM

View PostHador, on 29 October 2012 - 12:57 AM, said:

Recieved both Mails from newsletter@mwomercs.com , not beta-newsletter@mwomercs.com.


thank you for the clarification, did you get newsletters from beta-newsletter@mwomercs.com too? does anyone know the difference between the 2?

#13 Hador

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Posted 29 October 2012 - 01:15 AM

View Posteit666, on 29 October 2012 - 01:11 AM, said:


thank you for the clarification, did you get newsletters from beta-newsletter@mwomercs.com too? does anyone know the difference between the 2?



I've recieved the last mail from beta-newsletter@mwomercs.com on 25. Sept. Around that time I also got mails from newsletter@mwomercs.com.

After that date, all mails recieved were from newsletter@mwomercs.com.

So I guess they just moved from using 2 different ones to just newsletter@mwomercs.com

#14 Zphyr

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Posted 29 October 2012 - 01:17 AM

Perhaps the newsletter is for general information for all those who signed up and beta-newsletter aims for only beta testers? From the contents of the mails both sent out, it seems likely. There's also 1 mail from beta@mwomercs.com, the one which informed me of the beta access grant.

#15 Polarice

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Posted 29 October 2012 - 01:19 AM

I don't mean to be rude, but you are the only person to have brought the issue up that I have seen. That would indicate that it's something at the user end more sothan at the sender end. The updates were sent via email to all that were registered and posted here on the forums.

Ahhh, sorry for the double post, looks to me like the email thing is the issue.

#16 Zao Luuban

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Posted 29 October 2012 - 01:26 AM

View Posteit666, on 29 October 2012 - 12:57 AM, said:

To current and potential trolls, this is more an expression of disappointment and how the company can do better. The game has a facebook page, do they just use it for adding chrome?


I must say I find it silly for you to bother sayin anything at all,...do you see anyone giving a flying rats a$$?......you want some cheese to go with your wine,...Oh wait i see, you are waiting for the worlds smallest violin to play for you. Nobody to blame but yourself if you didnt check the forums on the website that the info is posted always and up to date. Sounds as though you should own your misstake an not blame the DEV's for YOU not doing a little leg work to find the info direct from the horses mouth.....once more I ask, do you see anyone giving a flying rats a$$?......(crickets in background).....

#17 eit666

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Posted 29 October 2012 - 01:28 AM

well my friend over here also didn't get any of the emails. so there is a definite problem on their end.

View PostZao Luuban, on 29 October 2012 - 01:26 AM, said:


I must say I find it silly for you to bother sayin anything at all,...do you see anyone giving a flying rats a$$?......you want some cheese to go with your wine,...Oh wait i see, you are waiting for the worlds smallest violin to play for you. Nobody to blame but yourself if you didnt check the forums on the website that the info is posted always and up to date. Sounds as though you should own your misstake an not blame the DEV's for YOU not doing a little leg work to find the info direct from the horses mouth.....once more I ask, do you see anyone giving a flying rats a$$?......(crickets in background).....


I'm so glad you're not developing MW online or selling stuff that I want. lack of effective communication loses customers.

#18 Nauht

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Posted 29 October 2012 - 01:41 AM

View Posteit666, on 29 October 2012 - 01:28 AM, said:

well my friend over here also didn't get any of the emails. so there is a definite problem on their end.



I'm so glad you're not developing MW online or selling stuff that I want. lack of effective communication loses customers.

Sure.. your friend did too.. uh-huh.

My friends and I and everyone at work including pets got the email. See what I did there?

Or perhaps they only sent emails every second alphabet letter? Or was it their mailing guy was distracted by pics of Jessica Alba?

#19 Zao Luuban

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Posted 29 October 2012 - 01:49 AM

View Posteit666, on 29 October 2012 - 01:28 AM, said:

well my friend over here also didn't get any of the emails. so there is a definite problem on their end.



I'm so glad you're not developing MW online or selling stuff that I want. lack of effective communication loses customers.



.....once more I ask, do you see anyone giving a flying rats a$$?......(crickets in background)..... I know I sure dont,...Just wanted to make you understand that,....NO ONE CARES! YAY now go blow it out your A$$. Have a nice day Mr. Wine.

#20 Polarice

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Posted 29 October 2012 - 01:55 AM

Keep it civil eh. I don't have any wonder these days why people avoid this forum, it's so full of hate and vitriol it's not funny.





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