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Reporting Problem Players


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Poll: Reporting Problem Players (169 member(s) have cast votes)

What kind of system should PGI put in place for players to report bad behavior such as suicide farming, team killing, in game harassment, ect. ?

  1. Place a report button beside player names at the end of the match so that players from both teams can report problems instantly. (121 votes [71.60%] - View)

    Percentage of vote: 71.60%

  2. Place a button in the hud that summons a PGI moderator to spectate the game and view the situation as it is happening or has happened. (9 votes [5.33%] - View)

    Percentage of vote: 5.33%

  3. Keep it the way it is, but with more enforcement. (24 votes [14.20%] - View)

    Percentage of vote: 14.20%

  4. There is nothing wrong with the current system. (6 votes [3.55%] - View)

    Percentage of vote: 3.55%

  5. Other... Explanation in the comments. (9 votes [5.33%] - View)

    Percentage of vote: 5.33%

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#21 Buck Cake

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Posted 27 November 2012 - 01:06 AM

Having a full blown legal system can only make matters worse. It encourages trolls to constantly adapt and figure out new methods of harassment. Also, it gives the average player a false sense of whatever-I'll-do-what-I-want, because there is a third party moderating everything.

ATM it's easy to spot a manipulator, hater or troll, simply because they don't have to hide their nature. Only the most extreme examples will make a blip on the mod's radar. When you start controlling the community more rigidly is when you start to get really epic trolling.

#22 fitzmogwai

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Posted 27 November 2012 - 01:08 AM

Bluten, when did "efficient farming" stop being griefing? Someone's abusing the game mechanics and damaging the game experience for the other players. How can that be anything other than griefing?

There's no reason to wait for the devs to "fix" something before you report abusive players. I've started to report every suicide, AFK and TKer that I am unlucky enough to drop with. I don't want to play with them again, and hopefully other people will benefit from that as well.

All I'd like to see is an up-to-date list of griefers who have been banned as a result of being reported, so that we can be sure that our emails to support@ are having an effect.

#23 BloodLegacy

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Posted 27 November 2012 - 01:16 AM

I think there needs to be better enforcement, but not just some super easy to spam click report button.

I think in a perfect world the suicide/griefing actions need to be de-incentivised. People will not suicide farm if it has no reward, people will not team kill if they forfiet all or half earnings for the match.

Ultimately, I think much of this will become a non-issue for many of us once matchmaking is fully implemented.

#24 xxx WreckinBallRaj xxx

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Posted 27 November 2012 - 01:22 AM

It was never grieving to begin with in my opinion due to how this system works. They're doing it just to farm C-Bills faster, not to intentionally ruin the game. You shouldn't punish players for doing what is logically in their best interest. A more logical solution is to... remove the rewards from doing it first. These are issues that do need to be addressed. I'm not defending them. I've said it many times that they need to yank out AFK rewards and force players to actually do some damage before dying so that they don't queue up with 0 weapons and just run in to die.(You can do this and the game will still reward you for the match. Even if you drop in without a single gun to fire, the game will still, for some reason, pay you for coming.) Changes like these right here would cause most players to immediately stop and it would be without banning a large number of your playerbase/customers. Afterwards you could separate the grievers from the farmers and start handing out deserved suspensions to people that kept doing it just because they felt like it. I dislike these problems as much as anyone else because when I queue up intending to fight, it's not fun to be at a 7vs8.(Sometimes it's worse than that) But prematurely throwing out bans instead of fixing the system itself first would be very stupid and hurt the game more than help it. So long as the incentive/reward is there, people will keep doing it and newer ones will keep taking their place. The profit needs to be removed from it first, then you could pick out the TKers/grievers that are still around doing it.

View PostBloodLegacy, on 27 November 2012 - 01:16 AM, said:

I think there needs to be better enforcement, but not just some super easy to spam click report button.

I think in a perfect world the suicide/griefing actions need to be de-incentivised. People will not suicide farm if it has no reward, people will not team kill if they forfiet all or half earnings for the match.

Ultimately, I think much of this will become a non-issue for many of us once matchmaking is fully implemented.


Yes. As I said, most wouldn't even do it if they weren't being paid for it.

#25 Shiney

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Posted 27 November 2012 - 01:50 AM

Hmm, not sure reporting, though I think that punishment is appropriate. I think ABSOLUTELY there needs to be punishment for non-playing farm-bots and perhaps when it comes to people using inappropriate chat language, such as racial slurs and sexually offensive language. The first just ban, the second warn warn ban. Pretty sure both of these can be sorted out with some scripting. I'm a little concerned that people may be reported just in rage at being killed for the 10th time in a row. This will be a BIG waste of time for everyone.

#26 LennStar

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Posted 27 November 2012 - 01:59 AM

View Postfitzmogwai, on 27 November 2012 - 01:08 AM, said:

I've started to report every suicide, AFK and TKer that I am unlucky enough to drop with.

Its not always so easy.
Yesterday I accidentally TKed a teammate. How so?
Junmped on a building. All was normal. Moved around a bit more into a corner. Then suddenly my leg was getting dmg.
WTF?
Thought some map-bug, so I tried to move away.
Before I could my leg was blown and the jenner (judging from the smoldering wreck) under me teamkilled. Fastest kill I ever got...

And AFK - yes I am often afk. Every tenth match or so. Because I click join a game, wait half a minute... and then the client crashes.
That are 95% of the people standing still from the start of a match imho.

#27 Chrithu

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Posted 27 November 2012 - 02:04 AM

Voted to keep it as is but with more enforcement.

Option 1 is a no go, since it WILL be abused for harassment probably by the exact folk it should be used to get out.

Option 2 would be nice though, but I don't see it happen since it boosts the cost for support staff. And increasing costs for customer support is not exactly a thing you usually see for F2P games. Also it would probably abused a lot to get a mod into the game to then flame about the balance of *insert weapon here*.

#28 LennStar

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Posted 27 November 2012 - 02:23 AM

I really like the "never play again with" button. If you can remove.
But I fear many people will use it to "pre-kill" good mechwarriors. (Elsewhere this is called sandbagging - you make yourself worse than you are and then brag about how you beat some weak player)

#29 c10ak3d

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Posted 27 November 2012 - 02:33 AM

A "Never drop with this player again" button one can click at the end of the game, would be a good solution. anytime one clicks launch the match making system checks your list and just doesn't drop you in any game with player you have clicked "never play with this player again" is playing.

#30 Cole Allard

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Posted 27 November 2012 - 02:50 AM

View Postc10ak3d, on 27 November 2012 - 02:33 AM, said:

A "Never drop with this player again" button one can click at the end of the game, would be a good solution. anytime one clicks launch the match making system checks your list and just doesn't drop you in any game with player you have clicked "never play with this player again" is playing.


Dear Friend,

your thinking in solutions, not problems...thats awesome!

I have to drop a big "but", since the thing you are asking for will not come, and will never come. You might be able to ignore another player in chat or in social. But please, just think about the bottleneck in programming the matchfinder for people with that.

#31 Kenshar

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Posted 27 November 2012 - 07:23 AM

View PostBluten, on 27 November 2012 - 01:22 AM, said:

It was never grieving to begin with in my opinion due to how this system works. They're doing it just to farm C-Bills faster, not to intentionally ruin the game. You shouldn't punish players for doing what is logically in their best interest.


Yeah... That's still griefing. They still knowingly ruin another players game whether it's their focus or not. Grief = to cause others strife. Example: While you best friend might not intentionally mean to hurt you.... Do you think that just because it's in his own best interest he should be able to sleep with your Mom without punishment? I mean heck... He was only efficiently farming a couger right? You wouldn't be hurt by an action not specifically targeted on you right? Wrong...

Edited by Kenshar, 27 November 2012 - 07:24 AM.


#32 Ulysses Jacobi

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Posted 27 November 2012 - 07:28 AM

I'm only interested in dealing out those who intentionally mess up the experience for other people. I think the system is fine as it is.

#33 Kenshar

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Posted 27 November 2012 - 01:48 PM

View PostUlysses Jacobi, on 27 November 2012 - 07:28 AM, said:

I'm only interested in dealing out those who intentionally mess up the experience for other people. I think the system is fine as it is.



Fine as it is..... Yeah I have been seeing some of the same suicide farmers for weeks..... It's not fine....

#34 StalkerUSA

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Posted 27 November 2012 - 02:13 PM

I am not familar with the current system but...

I like the idea of a button at the end of the match but I can see the constant whiners abusing it. Unfortunately, I just don't see an easy way to reduce the abuse factor in any reporting system. It would need to come down to multiple reports from a single drop on a single person (utilizing a report button in each person at the end of a match).

An alternative would using an F key (say F12) and have a drop down box with populated with the names of in-game pilots (even diconnected ones), check boxes for the complaint types and a comment box for more detailed information. This combibed with a rule for multiple complaints per pilot in a single drop might work.

Just a thought to prevent PGI from getting overloaded and give them details.

#35 Tehtos

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Posted 27 November 2012 - 02:14 PM

View PostKenshar, on 27 November 2012 - 12:31 AM, said:


I have heard of people doing this a lot.... but this is a lot of effort to ask most of the player base to do. Most will just let the problem go rather than to go through all the trouble. This doesn't help the community. I think there needs to be a simple way built into the game so that players can easily report problems.... thus making it more likely that problems will actually get reported.


Doesn't seem like much effort to me. Take a screen shot, open up a new email, type in a quick message and hit send. I have no definitive proof--it may have been a legitimate crash--so no need to write more than a sentence or two. "Suspect so-and-so of afk farming. The person launched with 78% armor, stood still the entire game, and didn't respond to messages." Screen shot has time stamp.

A do-not-drop-with list or even a button at the end of the match would be more convenient, but dropping a quick message to support is not a pain.

How about AFK or bot detection? If a person crashes in the first minute or two, somebody else drops in their place.

#36 Paul BlackJack Cady

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Posted 27 November 2012 - 02:14 PM

Hey can someone please explain what all the letters mean??
(tk, afk, op, bby. xyz)
I'm a little old and need some help, either that or please start spelling out what your talking about...

What problems are you guys talking about??
self-destructing...whats wrong with that? if they kill them selves you should get the kill anyway...simple fix.. If you don't get the kill take that ability away (bam) no more self destruct.. simple fix.

AFK farming?? whats that?

Frozen mech's at start up... kill them and get the points.....simple fix, no problem...

Someone said something about "feeding" feeding what? a player that joins a game for the simple purpose of blowing up to give someone points...
Oh well it happens...better kill him first and get the points yourself. :)

shooting other team mates.... absolutely! it happens in real life, real combat...if your teammate is a jerk blow him/her away and get the points....NP...simple fix..

what is it your really wanting to report? this is a game and people play games very differently, get over it and have fun..it's a game.

How can you troll while piloting in combat?

Edited by Paul BlackJack Cady, 27 November 2012 - 02:16 PM.


#37 Kaijin

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Posted 27 November 2012 - 02:18 PM

The HUD button I voted for - It would be an IGP GM summoned - not a PGI one. Also I imagine there would be severe penalties for frivolous use of the button.

#38 Ghogiel

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Posted 27 November 2012 - 02:30 PM

No ones account has ever been banned for using the farming script. Ever.

Everyone has played with the>

'yup' guy
aka
'4 days farming over 100mil cbills and my account is still not banned' guy. we all know his name. IGP knows his account name.

Moderators on this forum telling you report players suicide afking should really just stop. Hell there was a moderator who was actually doing it himself. At this point it is trolling.

Edited by Ghogiel, 27 November 2012 - 02:31 PM.


#39 pesco

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Posted 27 November 2012 - 02:39 PM

I think an in-game button would be good. Kinda like Facebook does it with posts and such. Just a quick klick-klack of a button with a popup for what. Flags will be raised at customer service when someone gets "klick-klacked" too often. That's not any more open to abuse than filing tickets, just a lot more convenient -- abuse can never be removed completely but can and must be handled by the humans behind the machine.

#40 Oinkage

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Posted 27 November 2012 - 02:54 PM

There is no need for a report button. All the data that the game developers/managers need is being recorded. They just need to act on it. Impartially. I've played in other games where a partial premade group will gang up on someone and start calling them names, talking negatively about their ability, accuse them of feeding on purpose, etc. At the end of the match they all report the player in question. Two things I've learned about the MWO community. 1. They are not civil and I would not trust a group of 7 random other people to judge an 8th fairly. Too many D-bags in this community. 2. Some idiots in this game are on a mission to do something other than play MWO. They either want to wander around the map exploring trees and water falls, or just see how fast their crappy build will overheat and explode.

There is no need for player moderation when the moderation can be done automatically with game data.





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