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Devs Ignoring Their Own Game Forums Due To "negative" Feedback, Tell Them On Facebook What You Think.


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#221 PropagandaWar

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Posted 16 January 2013 - 10:56 AM

There's a big difference between "Negativity" and "constructive critisism /Suggestions". It's funny most of the whiners and outright A-Holes are grown men on these forums. Go ahead post the complaints/threats that have been beaten to death on Facebook so they shut down that avenue of communication. Then you can go for twitter. Passionate about the game. LMAO. Entitlemed and destructive is more like it. How many of you play this game every day? I do I enjoy it, when I get a bored I log off. If I get frustrated do to lag (Mine or my opponents) I'll log off. Discussing issues with the game for a day or 6 after patch is reasonable, but slamming the devs day after day is just wrong and unconstructive. How would you like if if I came and berated you at your job? Yeah you wouldn't. Many of you say they are doing this wrong they are doing that wrong I could do better etc, etc. Really? Who had the balls to go after this project? Who put there money on the table? Yeah that's right not you. If they want to succeed they will listen to the most reasonable suggestions but implementation takes time.

#222 Shumabot

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Posted 16 January 2013 - 10:58 AM

View PostDocBach, on 16 January 2013 - 10:54 AM, said:


he is a narcissistic pile of ****, but his post is pretty spot on.


No, it's just a strawman tearing down a reality that doesn't actually exist. That kind of mania is all over these forums, people presume they know things about the game development and PR process, but more realistically they're pretty lost.

#223 Pht

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Posted 16 January 2013 - 11:11 AM

I read at the link.

They didn't say in any way that they were "ignoring the forums."

They DID say that the general negativity DOES have some effect.... to which I say ... DUH.

They even said they STILL read the forums, and that they understand why some people are very passionate about it.

----

if you're going to accuse the DEVS of saying something, at least have it be ... something they said.

#224 Holem

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Posted 16 January 2013 - 11:12 AM

Besides the fact of tons of misinformation and never being able to satisfy ALL players (Like some actually liking the Spider mech.), There is a lot of other forums out there than here. I might not agree with all of PGI's decision, they are doing it right by posting on other forums.

SOE (Planetside), WG (WoT), Meteor (Hawken) and others all post and respond on Reddit, Twitter, Facebook, etc. If anyone cares to actually look, PGI does post here more often than the other forums but some people look at a few posts and complain. There has been ~30 Ask the Devs threads here and 2 Q&A on Reddit and someone complains about posting more somewhere else? I guess talking to PC Gamer, Gamespot, etc to promote their business and bring new targets for you to shoot at is bad too?

#225 Kill Dozer

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Posted 16 January 2013 - 11:19 AM

View PostPok Gai, on 16 January 2013 - 01:04 AM, said:

Garth Erlam said in Q&A http://mwomercs.com/...evs-26-answers/ this morning that due to the volume of complaints and negative feedback, they now pay little or no attention to the forums. I think this is a slap in the face for every founder and player that supported this game with their hard earned. If people knew they were going to end up like this, would they have still bought founders? Not as many I wager.

They are still actively communicating on facebook and other internet sites to market their game, yet it seems they use this forum as a focus point to censor negative feedback and complaints.

I would suggest putting your face to your comments on facebook to get a response, because it will not be forthcoming here, other other internet mediums where they are still trying to market their game.

Make your views heard here:

http://www.facebook....chWarriorOnline



You know, the game has faults but it's important to keep it in perspective. PGI is a small outfit with limited resources, that they have gotten this far is a miracle. I'm sure they are *really* trying to do the right thing and its got to sting when people ***** about it.

That being said, there are some parts of this game that are a pita, but its still fun if you just have the proper expectations. Now, I understand that founders can get pissed off and rightly so to a degree *but* founders got what they paid for, a forum icon, some mechs and some performance bonuses.

I dont read the forums that much myself because of all the complaining, I just go play and try to have a good time, it's still mechwarrior in spite of its faults.

#226 DaisuSaikoro Nagasawa

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Posted 16 January 2013 - 11:21 AM

View PostVassago Rain, on 16 January 2013 - 03:06 AM, said:


Yes, as a matter of fact, that's exactly what we have the right to do, and it's what we should be doing. That they have their whole PR army employed still, but we remain the last to find out news about the game, even after places such as reddit, speaks volumes about their two companies.

Can I please be told we're getting a 2x XP weekend on the game's own forum? Can I be told about the new hero mech before it's posted on 4chan by people who are connected? Would it be too much to ask for a weekly update that has actual information in it?


This is a pretty salient point. This is the portal for many people as I don't pay attention to 4chan and reddit. More information would be appreciated. I really, really, honestly, would like an update to community warfare and perhaps an update of the roadmap (it's been a month).

Still, we can and should ask for these things constructively Giving reasons why these things matter to us (for me, I ran a clan and we'd like to start building towards something but it's difficult to know how to when we don't know if there will be a lobby process, how it'll work, or otherwise). :\

Khan DaisuSaikoro Nagasawa

#227 Kraven Kor

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Posted 16 January 2013 - 12:31 PM

View PostxRaeder, on 16 January 2013 - 10:16 AM, said:

Also... if the devs were smart they'd take 5 minutes out of their time and give us one update a week about the progress of certain issues.

That would nix most of these complaints.


No it wouldn't.

The only thing that will "nix" these complaints is for the complainer to get everything they ask for, and then they will complain more having proven it is a tactic that works to get them what they want.

#228 MustrumRidcully

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Posted 16 January 2013 - 12:36 PM

View PostThirdstar, on 16 January 2013 - 09:06 AM, said:


As critical I am of the game, I really really really hate posts include the words Slap, In, The and Face.

Hate with white hot fury. Probably a reaction from my time on the WoW forums.

I know what you mean, and I didn'T play WoW. Slap in the face is one of those ridiculous expressions of disappointed-fan-rage.

Mustrum "and I am disappointed as well" RIdcully

#229 Tice Daurus

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Posted 16 January 2013 - 12:41 PM

View PostKraven Kor, on 16 January 2013 - 12:31 PM, said:


No it wouldn't.

The only thing that will "nix" these complaints is for the complainer to get everything they ask for, and then they will complain more having proven it is a tactic that works to get them what they want.



Exactly. These whiners are like terrorists to an extent. They complain and whine and b*tch and moan and cry until they get what they want, and when given what they want, they claim that "you have to do this in order for XYZ to be fufilled from the DEV's". It's ridiculous. The DEV's are listening. But they won't listen to people who cry, complain, whine, threaten to leave the game, insult, demean and demoralize the DEV's and the rest of the population of the MW:O people who like this game. These people are sad, pathetic individuals who can't grasp the concept that PGI is a small company trying to step up to an enormous challenge to give us a great franchise game and they NEED our help, guidance and assistance to make MW:O possible and grow into a great game. What they are doing is counterproductive. They are not helping, they are destroying the community that wants this game to be the best game out there. The potential for MW:O is HUGE and many of us want the game to succeed and if this game fails...the Battletech and Mechwarrior franchise could be incredibly harmed because of this because of a few bad and rotten apples in the bunch.

#230 MustrumRidcully

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Posted 16 January 2013 - 12:45 PM

View PostRelkathi, on 16 January 2013 - 10:17 AM, said:

Have you honestly paid attention to the majority of these posts? 90% of the posts are just whiners whining and complainers complaining. You see the same people post criticizing, regardless of any action by PGI.

For every one CONSTRUCTIVE criticism that I see that is actually worded above a fourth grade reading level, I see 20 posts such as, " you suck PGI, this game blows".

What would you do?


I actually beleive I remember days where there were was more constructive critique, during the Closed Beta days.

But the truth is probably that a lot of people that expressed that constructive critique felt unheard. I certainly do.

#231 MrTarget

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Posted 16 January 2013 - 12:47 PM

Thinks this thread should be deleted.

#232 Wispsy

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Posted 16 January 2013 - 01:08 PM

To be honest I can understand how some people might feel a little neglected when news like 2x xp weekend has to be posted on the official forums by random players...it only takes 30 seconds to log in and post on announcements or somewhere 'double xp weekend coming up' or 'we are thinking of breaking a design pillar and putting in 3rd person' and it would make the whole official forum community feel like they are up to date with what is going on with mech warrior instead of needing to dig up old Facebook accounts or expose themselves to reddit....just my thoughts on the matter, sure tell people on a variety of mediums, but at least post a copy on the official forums too before a multitude of players have to do it and start confusing everything and making many people feel as if they are not cared about because nobody official ever tells them anything about the events ingame...

#233 LethalMezzle

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Posted 16 January 2013 - 01:12 PM

What on earth? How did you get 'the developers ignore their forums' from this:

Quote

It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: a) we're barely a year into development, and :) the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong


'Less likely to read over the forums' =/= 'We totally ignore the forums'

Literally right after he says that the negative comments make the staff less likely to read the forums Garth says that he still reads them regardless. Not to mention, that Q&A is two months old. A ton of posts regarding upcoming changes have been posted in the Command Chair section since then, so obviously they pay some attention.

Talk about stirring up a completely unnecessary shitstorm.

#234 miscreant

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Posted 16 January 2013 - 01:42 PM

View PostKraven Kor, on 16 January 2013 - 12:31 PM, said:


No it wouldn't.

The only thing that will "nix" these complaints is for the complainer to get everything they ask for, and then they will complain more having proven it is a tactic that works to get them what they want.


Most of the complaints are about bugs and problems with the game, not balancing issues (although there are some of those too)

If they fix the bugs, the only issue left to complain about are the new bugs that are created by the bug fixes.

#235 Paul Inouye

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Posted 16 January 2013 - 02:13 PM

You're assuming we don't read the forums (which the majority of us DO) based off your interpretation of this?

A: It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: A) we're barely a year into development, and B) the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong. [Garth]

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.

#236 Garrath

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Posted 16 January 2013 - 02:17 PM

Thank you for the reply Paul. If you would have said something like this earlier, it would have had a huge impact on the anger levels. Silence for so long on the ECM issues and no comment on Q&A at all etc, just compounded the frustration level.

Edited by Garrath, 16 January 2013 - 02:18 PM.


#237 Oderint dum Metuant

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Posted 16 January 2013 - 02:21 PM

View PostPaul Inouye, on 16 January 2013 - 02:13 PM, said:

You're assuming we don't read the forums (which the majority of us DO) based off your interpretation of this?

A: It's hard not to have it affect one at all; generally it just makes people around the office less likely to read over the forums. I still do though, and for every negative/unrealistic expection filled post, there are dozens of PM's, emails, and threads that are the opposite. Also, we're dealing with long-time fans of a very old IP, so we expect people to be passionate. If I could have any one thing though, it would be the understanding that: A) we're barely a year into development, and B) the poor guys are usually here till 10-11pm, so the 'you're just lazy' posts are unnecessary and flat out wrong. [Garth]

I personally go through the forums every day (including weekends and after work). I know you're all clamoring for information but there's a time and place for every bit of info we release. Hot topic: ECM... yes... I've got a write up on our stance on the situation but I will not release it until I can confirm 2 features I want in the game before I do so.

All I can say right now is please be patient. Contrary to what a vocal minority might think, we are not ignoring you.



You know that certain minority, will post your lying, outright ignore what you said, or construe it into wild fantasy statements now right?

#238 Easyvue

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Posted 16 January 2013 - 02:22 PM

Guys leave the devs alone. They are making a game we love and are trying to get more players to keep it going. We are sabotaging ourselves by hijacking the Facebook page we are scaring away new players. It's no wonder the devs don't talk on the forum with so much rage. I would feel so disheartened if all I saw was people calling me lazy and worthless. It hasn't been a year yet but we expect a AAA experience. I've pretty much only critised with my old posts and feel bad about it and I think the devs need to hear that we love this game and want it to be around a long time.

#239 King Curt

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Posted 16 January 2013 - 02:23 PM

Man if it isn't flames on forums it's flamers on fore arms ...

#240 Pok Gai

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Posted 16 January 2013 - 02:25 PM

Finally, a response from devs on ECM.. That what it takes to get a reply folks. B)

Edited by Pok Gai, 16 January 2013 - 05:36 PM.




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