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Devs Ignoring Their Own Game Forums Due To "negative" Feedback, Tell Them On Facebook What You Think.


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#61 Brilig

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Posted 16 January 2013 - 03:42 AM

Here are two of the community people. Click on them, and check their posts to see how they are talking to the community. Draw your own conclusions. These are the first two I could find. I am sure there are more community people.

http://mwomercs.com/...7383-niko-snow/

http://mwomercs.com/...10-garth-erlam/

As for which media outlet things get posted on first. /shrug So long as it gets disseminated everywhere I don't see an issue.

More frequent updates wouldn't be a bad thing though.

#62 yashmack

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Posted 16 January 2013 - 03:46 AM

View PostFlit Asuno, on 16 January 2013 - 03:34 AM, said:


But the problem with generalizing like this is that you're leaving out all of the good advice and ideas people have brought up in the various forums. There have been a series of threads of both quantity and quality over very real issues in the game.

I think the biggest issue is one that Vass has raised. Consistency. There's a lack of it, or the things we're consistently seeing or aren't seeing give a bad impression.

A long standing complaint I've had is that many of the bits of experimentation that could've been tweaked back in closed beta, such as weapon balance, weren't done. I'm talking five minutes in an xml file. They're "mulling over" changes for months that in game would represent one point in heat change. Many people throw out the "it's a beta" claim, then why not act like it and fiddle with numbers more?

I see "it's a beta" used a lot more to defend the persistency of bugs while ignoring the validity of that statement when people ask for changes to be made that are numerically based and require 0 interaction from art teams or coding except the aforementioned 5 minutes of xml editing.


Garth is still very active in this forum and sends the feedback to the other Devs
also, the other Devs still come here, they just dont like to, like me...

#63 ConnorSinclair

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Posted 16 January 2013 - 03:49 AM

View PostVassago Rain, on 16 January 2013 - 03:35 AM, said:


It's not draining for me.
The one time I've gotten this place get to me was when Garth actually trolled me in person. That's the one and only time.

So if he can't do his job, and it's too hard and 'getting to him,' and he needs a big vacation off to go hide in the hugbox, then maybe PGI should fire him, and employ me instead?



I was just about to suggest this,

And to all the golds complaining about non-constructive threads



GOLDS AND DEFENSIVE FANS KILLED CONSTRUCTIVE THREADS


No one is going to waste their time typing up a 30 minute to 2 hour essay on why something is broken with alternatives just to see 5 pages of Gold tears on how

IT WILL BE BALANCED SHUT UP.....
WHERE IS YOUR GAME?!......
IT WILL COME IN TIME.....
YOU ARE WRONG....
INSERT TERRIBLE ANALOGY...
INSERT RHETORIC......



here is my gift to many of the people who want to fight rather than hear a complaint or issue with something in the game and try to see the devs held to a standard and resolve it.




#64 Pok Gai

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Posted 16 January 2013 - 03:53 AM

Posted Image

#65 Vassago Rain

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Posted 16 January 2013 - 03:55 AM

View PostPok Gai, on 16 January 2013 - 03:53 AM, said:

Posted Image


Haha.

#66 SmackZ

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Posted 16 January 2013 - 03:55 AM

gotta point to go with that fancy pic? :)

#67 Brilig

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Posted 16 January 2013 - 03:56 AM

View PostConnorSinclair, on 16 January 2013 - 03:49 AM, said:


GOLDS AND DEFENSIVE FANS KILLED CONSTRUCTIVE THREADS



Actually I would say that turning constructive feedback threads into Us VS Them hate fests kills constructive feedback threads.

#68 Purplefluffybunny

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Posted 16 January 2013 - 03:57 AM

Of course the negativity is high on the forums. It generally is on most gaming forums, particularly when the dev team keeps dropping the ball.

#69 ConnorSinclair

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Posted 16 January 2013 - 03:58 AM

View PostVassago Rain, on 16 January 2013 - 03:55 AM, said:


Haha.


Indeed.

also, my thread is now yours.

http://mwomercs.com/...lance-feedback/


Please deal with it Vass as I have no time to babysit these kids and you apparently do.

#70 Vassago Rain

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Posted 16 January 2013 - 04:01 AM

View PostConnorSinclair, on 16 January 2013 - 03:58 AM, said:


Indeed.

also, my thread is now yours.

http://mwomercs.com/...lance-feedback/


Please deal with it Vass as I have no time to babysit these kids and you apparently do.


I'll do actual feedback to the devs the day they start showing signs they're willing to listen for real.

#71 Mordin Ashe

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Posted 16 January 2013 - 04:03 AM

I know it is very old QaA, but the point remains valid.
If the forums are full of whining, you can't get much feedback from it. But if it is full of constructive negative feedback, you had better do something about it. Most of MWO fans are very gratefull that someone finally picked up the glove and made a MW game, but that doesn't mean you don't have to listen when you do bad decisions.

#72 ConnorSinclair

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Posted 16 January 2013 - 04:08 AM

View PostBrilig, on 16 January 2013 - 03:56 AM, said:

Actually I would say that turning constructive feedback threads into Us VS Them hate fests kills constructive feedback threads.


No, it doesn't work like that, we're at a point of no return.

Where the hell were you 3 months ago?

You can take that " shame on you, but not on me " and [REDACTED].

View PostVassago Rain, on 16 January 2013 - 04:01 AM, said:


I'll do actual feedback to the devs the day they start showing signs they're willing to listen for real.



If this was an EKG machine, I'd say we died back in fall.

View PostMordin Ashe, on 16 January 2013 - 04:03 AM, said:

I know it is very old QaA, but the point remains valid.
If the forums are full of whining, you can't get much feedback from it. But if it is full of constructive negative feedback, you had better do something about it. Most of MWO fans are very gratefull that someone finally picked up the glove and made a MW game, but that doesn't mean you don't have to listen when you do bad decisions.



I remember when there were threads chalked full of fixes and suggestions,

[REDACTED].

Edited by Dakkath, 16 January 2013 - 09:06 AM.
Cleaned up post.


#73 Joseph Mallan

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Posted 16 January 2013 - 04:14 AM

Right start whining on Facebook! Make the DEVs turn a blind eye to that media AND scare off potential customers cause you don't like X. Brilliant! :)

#74 siLve00

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Posted 16 January 2013 - 04:15 AM

kindergarten

#75 ConnorSinclair

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Posted 16 January 2013 - 04:20 AM

View PostJoseph Mallan, on 16 January 2013 - 04:14 AM, said:

Right start whining on Facebook! Make the DEVs turn a blind eye to that media AND scare off potential customers cause you don't like X. Brilliant! :)



>Implying we have any right now

#76 Tarantoga

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Posted 16 January 2013 - 04:21 AM

View PostBrilig, on 16 January 2013 - 02:02 AM, said:

This is from the same post.

Q: Has there been any talks about possibly bringing in the other heat scale penalties? There has been some great suggestions going around on the forums like making the heat increment across the cooldown of the weapon (PPC produces 3.0 heat per second for 3s instead of 9.0 heat on firing) and having DHS increase the heat capacity by 2.0 instead of heat dissipation. [Zyllos]
A: We've talked at great length about this - so we do read your threads, and we have 'threads' of our own. Currently it's a 'maybe later'. [Garth]


Aside from that there are at least half a dozen other times where the Dev's talk about reading every post good and bad for ideas and feedback. They also do comment in posts periodically. They do listen to, and have responded to community concerns quite often. Though sometimes they do disagree with, or do things differently than some members of the community would like. (hell its their game) I think the best part of those post are where they call the community "passionate" instead of ********.

Also interesting how you interpreted the word "less" as "little or no attention."

"maybe later after dozen of new camo patterns and half dozen new lights with ecm, then maybe we fix some things that players report for months"

#77 Pok Gai

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Posted 16 January 2013 - 04:24 AM

Kudos to all those who put faces to their comments on facebook, Good to see that peoples from FB are giving these forums a look to see the feedback from existing customers.The public as a potential customer ought to be informed about the pros and cons before deciding whether to buy into the MC of this "game".

Edited by Pok Gai, 16 January 2013 - 04:26 AM.


#78 Joseph Mallan

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Posted 16 January 2013 - 04:26 AM

View PostConnorSinclair, on 16 January 2013 - 04:20 AM, said:



>Implying we have any right now

5 hours of play last night and not a single name repeated that wasn't on my team. I'm not implying a thing. Nothing will fulfill a doom prophesy faster than little whiners crying wolf on the net. But go ahead try fixing the game on public forums. I got my $s worth out of the game.

View PostPok Gai, on 16 January 2013 - 04:24 AM, said:

Kudos to all those who put faces to their comments on facebook, Good to see that peoples from FB are giving these forums a look to see the feedback from existing customers.The public as a potential customer ought to be informed about the pros and cons before deciding whether to buy into this "game"

A free to play game in beta. Buying what again?

#79 Nuesse

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Posted 16 January 2013 - 04:28 AM

View PostsiLve00, on 16 January 2013 - 04:15 AM, said:

kindergarten

youre so right with that one.

#80 smokefield

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Posted 16 January 2013 - 04:29 AM

i am just a regular user/player with a lot of forums experience and some experience as game mod on another online game.

What can i tell for sure is that these forums are not enough moderated, they allow too much, it is a chaos regarding the topics. As it is now it's a nightmare for a mod, not to mention a dev who probably checks around once a day (if..). I have a lot of internet time and i am reading these forums a lot but it is impossible to pick the constructive and good topics from the bad ones.

devs do not need to be actively responding on the forums to ppl questions - this is not their job - PGI needs to have one or 2 representatives to do the talking and be middlemans for dev and users.

I am offering some of my time to help moderating the forums if needed. But I must warn that will be painfull at the beggining :)



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