179 replies to this topic

[Zolaz]

Bryan Ekman, on 16 July 2014 - 06:47 AM, said:

Technically, Loyalty Points have been in the game since Closed Beta, we just haven't been able to use them yet. They are part of the reward system (CB/XP) and accumulated by performing actions within the game.

We're very very close now, as you may have heard in the devlog 6, the next set of major features to role out are the CW Merc Unit creations/management components. Once these are out, the remaining CW conquest features will make their way to production, at which time LP can be turned on and all the Phoenix features will work as intended. The delay sucks. We are not happy about it, and we apologize.

Hey Bryan, thanks for the update, I appreciate it.

[Thorn Hallis]

Sandpit, on 16 July 2014 - 09:47 AM, said:

Regardless the request for pgi to give me what I paid for in full functionality is not unreasonable.

The request itself isn't unreasonable at all. But for me the whole "LP medals and stuff"-thingie is just a free goodie they gave with the 'Mechs, so I think it's unreasonable to make a big fuss about them not being there yet. But thats just my point of view and of course no eternal truth.

[Sandpit]

Thorn Hallis, on 16 July 2014 - 01:14 PM, said:

The request itself isn't unreasonable at all. But for me the whole "LP medals and stuff"-thingie is just a free goodie they gave with the 'Mechs, so I think it's unreasonable to make a big fuss about them not being there yet. But thats just my point of view and of course no eternal truth.

Exactly!

I can respect that it's not a big deal to you and doesn't matter to much. For some though it is, whether that be because they feel lied to, whether it's because they feel cheated, whether it's because they feel earning those loyalty point bonuses are important to them, it is. That's my point.

Again, if those shiny clan mechs were not able to drop into game or even limited to private matches until CW or until they're released for cbills, there would be a LOT of pissed clan customers even though technically they "got what they were promised".

The only difference is that those players feel it would be an important issue to them. I wouldn't jump into those threads and say "You got what you paid for, quit your QQ over something trivial. You can still use them, you just can't use them in public matches" and if I did (because honestly at this point I'd probably enjoy listening to it since the shoe would be on the other foot and NOW it would be an important issue to them) it would simply be to troll the thread, which is exactly what several are trying to do here, I'm just pointing it out when I see it.

[Windsaw]

Thorn Hallis, on 16 July 2014 - 09:39 AM, said:

Seriously, did anyone bought the Phoenix package because of the LP medals?

Not because of them but I would not have bought the package without them.
Let me explain.
At the time when the Phoenix package was advertized I was not sure if I should buy it. It offered opportunities that I liked, like an easy way to get lots of mechbays and the Shadowhawk looked promising. On the other hand I intended to not give PGI more money until CW was implemented.
The final straw that made me purchase it was indeed the Loyalty Points. To me, they suggested that CW was imminent at that time, which at that time was not impossible. I couldn't imagine that they would balantly advertize a feature that they knew they couldn't possibly deliver. So I bought it.

That CW didn't materialize disappointed me and means that I wouldn't have purchased the Phoenix Package.
But at least I wouldn't have been too disappointed, if only the LPs were accumulated, even if they were not yet used. It would have enabled me to skill my phoenix mechs and sell some of them later for the mech bays, which were important to me.
To this day I can't do that. They are dead weight.
Because of that I am really angry and feel cheated.
So basically I didn't buy the Phoenix Package because of the LPs, but because of the missing LPs I now feel that I didn't get what I was buying and am feeling cheated.

And also as a consquence I am now really refusing to buy anything that PGI announces. By now I even extend my refusal to buy anything until CW is out to I refuse to buy anything until CW is out and proven to be really, really good.
Until now it works. I barely play anymore (not more than ten games a week) and do not feel the need the need for any more purchases.

Edited by Windsaw, 16 July 2014 - 02:41 PM.

[HammerMaster]

Bryan Ekman, on 16 July 2014 - 08:54 AM, said:

Right now no one is collecting LPs and the bonus is not being applied. When LPs come online with a later CW update, bonuses and LP earning will be turned on.

Honestly. I am not happy about this. I have already mastered and sold the offending mechs and kept their (P) variants. Now this is MONTHS of gameplay with ZERO reward. I am not asking for freebies, but if I ran these guys and made it a point to run my chosen medallions,which I did. You are saying. Nothing happened. I can't formulate the words to express how I feel about this.

[Kyrie]

I definitely bought Phoenix solely for the LP bonus; and I was aware at the time I bought that there would be a delay until the accumulation of LPs and bonus would begin.

I did not expect it to be this long, but I am cautiously optimistic that the wait might end at some point. :-)

[Sandpit]

HammerMaster, on 16 July 2014 - 03:17 PM, said:

Honestly. I am not happy about this. I have already mastered and sold the offending mechs and kept their (P) variants. Now this is MONTHS of gameplay with ZERO reward. I am not asking for freebies, but if I ran these guys and made it a point to run my chosen medallions,which I did. You are saying. Nothing happened. I can't formulate the words to express how I feel about this.

I don't know how the mech variants play into LP?

[HammerMaster]

They don't only the (P)s. The point being, how many of these guys do i WANT to use?

[Sandpit]

HammerMaster, on 16 July 2014 - 03:33 PM, said:

They don't only the (P)s. The point being, how many of these guys do i WANT to use?

just pointing out that I don't think that has much to do with loyalty points being earned. Unless you mean loyalty points beaing earned in that specific mech that you sold? If that's the case I think you're mistaken. Loyalty points are tied to your account not the chassis they were earned in the way I understand it. They're for your pilot regardless of which mech he's in at the time

[ThermidorFallen]

Hah, you guys are all suckers. I traded my loyalty point rights to a Rear Admiral for an Officer's mess pass. I've been enjoying roast beef and corn on the cob for nine months and he got nothing!

[Vassago Rain]

Sandpit, on 16 July 2014 - 03:20 PM, said:

I don't know how the mech variants play into LP?

The (P)rison variants have a 10% loyalty point bonus in addition to the c-bill bonus.

Edit: here it is

Edited by Vassago Rain, 16 July 2014 - 03:44 PM.

[WVAnonymous]

Bryan Ekman, on 16 July 2014 - 08:39 AM, said:

To be clear... the system is there, we are not collecting LPs until you can use them. Makes it even for everyone and players won't have a stockpile from matches played.

Bummer. I was hoping to strike it rich through persistence.

[Sandpit]

Vassago Rain, on 16 July 2014 - 03:40 PM, said:

The (P)rison variants have a 10% loyalty point bonus in addition to the c-bill bonus.

right, but selling the other variants won't affect LP

[HammerMaster]

Sandpit, on 16 July 2014 - 03:45 PM, said:

right, but selling the other variants won't affect LP

My point was that I am done with these. "Newness" wore off.

[Sandpit]

HammerMaster, on 16 July 2014 - 03:48 PM, said:

My point was that I am done with these. "Newness" wore off.

ahhh gotcha.

[BlackBeltJones]

Bryan Ekman, on 16 July 2014 - 06:47 AM, said:

Technically, Loyalty Points have been in the game since Closed Beta, we just haven't been able to use them yet. They are part of the reward system (CB/XP) and accumulated by performing actions within the game.

We're very very close now, as you may have heard in the devlog 6, the next set of major features to role out are the CW Merc Unit creations/management components. Once these are out, the remaining CW conquest features will make their way to production, at which time LP can be turned on and all the Phoenix features will work as intended. The delay sucks. We are not happy about it, and we apologize.

Technically you count me as a customer but in reality I haven't played or payed for months.
Technically you claimed all PP items were delivered but in reality you only delivered what was ready.
Technically you have joystick support but in reality you do not.
I am asking you if you technically want my business or if you want my business in reality.

[Zolaz]

Let me see ... Shadow Hawk, Griffin, Wolverine. Battlemaster and Thunderbolt are a little more viable with the JJ nerf.

[Tristan Winter]

Roland, on 16 July 2014 - 09:49 AM, said:

By giving those users something for free, you make them like you and erode the notion that you are looking at them purely as revenue sources, which in turn actually makes them into BETTER revenue sources in the long term.

Yes, but PGI did give 30 days of premium time to the 2 people who made the first Clan vs Inner Sphere kills after the invasion started. Which is $12.50.

So... that's pretty generous. It's like the price of a Big Mac meal at McDonalds in Norway. Well, not quite that much, but almost.

I can see why they they made a public announcement on the forums about it.

[Sandpit]

Nicolai Kabrinsky, on 16 July 2014 - 03:59 PM, said:

Yes, but PGI did give 30 days of premium time to the 2 people who made the first Clan vs Inner Sphere kills after the invasion started. Which is $12.50.

So... that's pretty generous. It's like the price of a Big Mac meal at McDonalds in Norway. Well, not quite that much, but almost.

I can see why they they made a public announcement on the forums about it.

the problem with that?
that's .000000000000000000000000000000000000000001% of your population

it's just like the "kill a dev for a reward" events. You're excluding 90+% of your community that can't participate and earn anything. That also wasn't a "we messed up, we're sorry, take this" type reward either. Honestly, I'd be content with a few apologies for some of the trolling that members of the PGI team have done to customers and daily updates on where CW is. (Don't hand me the "do you want them to work on it or post about it?" excuse either. It takes 5 minutes to put a post together, 10 minutes for a half-assed one, and 20-30 for a decent info filled post) Also, don't try the "hey, they only have so many workhours in the day" excuse either. If I miss a deadline at work do you think I don't have to work late to correct it even if it wasn't my fault?

[Sephlock]

WVAnonymous, on 16 July 2014 - 03:44 PM, said:

Bummer. I was hoping to strike it rich through persistence.

Bishop Steiner would be the God-King of the Steiners based on how much he loves his Griffin.

He might even win the hand of Crazy Kathy herself..