87 replies to this topic

[Nayonac]

Only managed about 4 drops last night due to the time: Ping on live 110 - Ping on Test 99, so slightly better. Didn't see any DE sync issues but then I don't get many on live 20 meg down 3 meg up line with Sky Broadband in the UK. will post more findings tonight

[Willard Phule]

This is the only thread I could find that came close to mentioning this, but here goes.

I tend to play a lot early in the morning (0400), Mountain Time...which, I think, is prime time somewhere in Europe.

Yesterday afternoon and evening, it would take maybe 3 minutes to find a match. This morning (0500), it's taking at least 8 minutes and sometimes more. Normally, I'd blame the matchmaker (I blame the matchmaker for just about everything) but I've got a hunch it's playerbase.

I don't think you've got a lot of Europeans that play on the test server. Not sure if you're really wanting their feedback or not, but perhaps it's an advertisement issue.

Just thought I'd mention it.

[StalowyZolw]

ping about 120, so same as live, matchmaking is very slow. Had one big desync (had to quit match), minor desyncs ( few sec.) often after joining match.

[Damonacht]

Ping on Test Server: 120-125
Ping on Live Server: 135-140
Location: Germany
ISP: Telekom, DSL 6000 RAM, ~7 MBit Down, ~2 MBit Up

No Desync till now

Edited by Damonacht, 22 August 2014 - 04:03 AM.

[Samophlange]

Dropped to desktop on first attempt to join,
Now, I'm still "searching" after 3 minutes using a weight class with 15% usage.

[LennStar]

ping: Not visible in training center mode. Forgot to look at it in the real game.
Lots of waiting time to get into a match.
alt+tab dosn't work, which is bad, esp. for long waiting times.
Mech bay was fast.
Mech bay fps was tiny tiny bit slower then productive (~41), at average maybe half a fps.
When ending game from a map, the game "crashed" = would not close (rest of computer runs smooth). Same as productive, where this happens every few times.

[Unleashed3k]

From Germany:

• What is your average ping in the Public Test?
  
• 95-105

• How does your ping compare to the Live environment?
  
• slightly better, Live ping is 115-140

• Did you experience any de-syncs in-game?
  
• no but not much games, cause currently nearly empty testserver....

• Did you experience any stalls while saving in the front end?
  
• no

• If experiencing negative connectivity; What is your ISP, connection type and advertised speed?
  
• ------

[Shmizzak]

ping on test server around 70 to 80
on regular server 30-50
lots of dropping from game and lots of alt tabbing to unlock freezes
slow save as always
isp= google fiber.. gigabit speeds ,,,
love the brawler map but lots of places to get stuck....at one point all 4 of our remaining mechs became stuck like turrets.

[Samophlange]

As Willard stated above. The wait time for playing was too crazy. I chose a light mech because it has a queue of....ZERO %.... and still couldn't find a match. I only had 3 out of 10 match connects in 45 minutes.
Normally I have no issues connecting. Ping around 40-60 normally.

[Flying Fox 333]

Australia

What is your average ping in the Public Test?
300

How does your ping compare to the Live environment?
Live is usually 260-300

Did you experience any de-syncs in-game?
No

Did you experience any stalls while saving in the front end?
No

[990Dreams]

Ping seemed normal (anywhere from less than 30 to 360), no lag. But when I am connecting to the Mechlab at all I have an unusually long wait time. Two minutes so far.

Edit: I killed the game in Task Manager and restarted. Connected fine when I logged in.

Edit II: Takes an unusually long time to load a match. I'm even running a light.

Edited by DavidHurricane, 22 August 2014 - 05:39 AM.

[RightHook]

ping was about the same a reg game, but connections times were outrageous. I'm currently waiting more then 5minutes for a game no matter what mech I use.

[xeromynd]

• Ping: No change from normal games
  
• Desyncs: LESS than normal games on the current server for sure (but see next)
  
• Client Stability: As the night went on, my client ended up crashing EVERY game. Video would freeze for a few seconds, while audio and (apparently) my mech still responded to controls, then abrupt crash to desktop. Repair tool did not fix this. I could rejoin every time, but by the time I launched the client again, logged in and rejoined, I was usually dead.
  
• Time to Find Match: Was more than usual, but hey, it's a test server. I can't imagine everyone and their mother is on it. Did come across Sir. Russ though, that was fun.

Edited by xeromynd, 22 August 2014 - 06:40 AM.

[Kageru Ikazuchi]

When I heard you were testing new servers, I started keeping records ... this is what I got from the live production servers last night:
- Seven matches, average ping: 211.4
- Average time to reconnect after a match: 15 seconds
- Seven crashes to log-in screen, average time to reconnect to 'mech lab: 39 seconds
- Fourteen saved changes, average time to complete: 30.7 seconds

The most frustrating factors were the post-match, and post-save crashes to log-in, followed by the amount of time it takes to save changes to 'mechs, skills, etc.

Tonight, on the test server, my experience varied ...


On the public test ...

- Seven matches, average ping: 212.57
218, 242, 228, 177, 275, 175, 173 ... about the same on average, but much more widely varied (I usually see 190-230)


- Average time to reconnect after a match: 16.8 seconds
16, 17, 18, 20, 13 ... about the same ... but why are there only five?

I bought a Hellslinger, added all the skills, leveled up a couple of weapon modules, and bought a couple of cockpit items ...
- crashes to log-in screen (or "unknown failure" while trying to log in): 9 (this includes 2 following a match)

- One minute (or longer) hangs: 5 (4 were when trying to save skills, one during a match)
- Crashes to desk top: 2

- average time to connect to 'mech lab: 39.4 seconds (about the same)
40, 38, 38, 42, 43, 40, 39, 35

Now the good news ...
- Saved changes (where I didn't hang or crash): 12
- Average time to complete: 22.33
30, 37, 15, 22, 18, 17, 15, 14, 18, 12, 33, 37
The really good news is that saving new skill upgrades and purchases was measurably faster ... saving changes to my 'mech, about the same.

So, to answer your questions directly ...

What is your average ping in the Public Test? 212.57
How does your ping compare to the Live environment? about the same, but more widely varied
Did you experience any de-syncs in-game? no (and I usually get one or two per night for 10-15 seconds)
Did you experience any stalls while saving in the front end? yes
If experiencing negative connectivity; What is your ISP, connection type and advertised speed?
- J:Com, Cable, and I don't remember ... but here's some pingtest.net and speedtest.net results (best server and a random Ontario server)

http://www.pingtest....t/104637232.png
http://www.pingtest....t/104637308.png
http://www.speedtest...sult/3706583503
http://www.speedtest...sult/3706588896

Thanks for the opportunity to try and improve our MechWarrior Experience!

[kailii]

Test Ping: 145ms (very stable)
Live Ping: 160-185ms
No Disconnects in about 20 matches
(Europe)

I refuse to comment on lag...

[Tezcatli]

So every match I start. Within a few seconds of moving the game locks up. At least the video gets locked up. If I click my mouse or keys. I can hear my mech firing and moving. And then it just closes altogether. Once I rejoin it works just fine. Not sure if it this is an issue with the PTR or the map. But it's pretty much happened every single match of the PTR.

[RDY103179]

• What is your average ping in the Public Test? 80 ms
  
• How does your ping compare to the Live environment? Around the same
  
• Did you experience any de-syncs in-game? No
  
• Did you experience any stalls while saving in the front end? a couple but nothing major
  
• If experiencing negative connectivity; What is your ISP, connection type and advertised speed? Comcast, Cable 50 mbps download, 10 mbps upload

[Krist Smith]

Rhialto, on 21 August 2014 - 05:38 PM, said:

I suggest you stop it then run the Repair Tool by clicking little gear top right corner.

In fact what I did to save time and bandwidth was to copy the MWO directory over the Puclic Test one (the directory will be created after the 1st run of PT client) then ran the Repair Tool twice and all was set.

Hope it helps.

I would suggest being very careful if you attempt this (in fact, I don't recommend you do at all). It's entirely possible that you may end up pointing your PTS build to Production. There are more files than just system.cfg that define which build/environment you're using.

[SirHitman]

Nikolai Lubkiewicz, on 21 August 2014 - 10:03 AM, said:

Please try to answer the following questions in your feedback:

• What is your average ping in the Public Test?
  
• How does your ping compare to the Live environment?
  
• Did you experience any de-syncs in-game?
  
• Did you experience any stalls while saving in the front end?
  
• If experiencing negative connectivity; What is your ISP, connection type and advertised speed?

Ping is more or less the same might be 1-5 ping lower than normal.
Only managed 3 (because of 5-10+ minute queue time) drops and 1st i saw other mechs twitch round, 2nd where more me twitching backwards half a step ever 5 steps until gameclient crashed to desktop with no error message when i rejoined i was dead.3rd was actually not bad, about the same as normal battles.
Saveing mechs was about the same with 23 mechs.
ISP Tele2, 100/100. Pinging google (173.194.40.232, 1 time per second) during the test play and ping where stable at 9 (highest ping 11)

[Bala Gi]

Ping on Test: around 130
Ping on Live: around 150
So slightly better for me here in Germany
Matchmaker is slow but didnt experience any desyncs or stalls