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1 Year Customer Appreciation Program - Feedback


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#1021 Greenjulius

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Posted 18 September 2014 - 11:45 AM

View Posthaop, on 18 September 2014 - 10:17 AM, said:

Hi folks,


It probably has already been asked and answered but I can't read through 60 pages of feedback and could not find information anywhere else in the forum.

My question: Do I get the Atlas-S when I just bought one a la carte Clanmech or do I need to buy a collection?


If you purchased an a la carte Wave 1 mech on preorder, it does indeed give you the bonus Atlas. However, we still as of yet have not received confirmation if Wave 1 a la carte mechs count if purchased NOW. (They are technically no longer pre-order) I am considering buying the Timber Wolf before this weekend, but if it doesn't count toward the Atlas bonus, I don't think I will. Could we please get some kind of confirmation on this? This is not stated in any FAQ.

Edited by Greenjulius, 18 September 2014 - 11:45 AM.


#1022 haop

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Posted 18 September 2014 - 11:56 AM

@Greenjulius

That is exactly what I want to know because I would buy an a la carte mech now, with the hope it counts for the Atlas.

#1023 Old Mechdonald

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Posted 18 September 2014 - 01:09 PM

great job... WTG.... keep up the new attitude.... It's great
Love you guys.

#1024 Redinator

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Posted 18 September 2014 - 01:10 PM

New Atlas, yes baby :) Thx PGI

#1025 TheIrishCurse

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Posted 18 September 2014 - 03:20 PM

So how do I claim the free stuff?

#1026 Cimarb

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Posted 18 September 2014 - 03:32 PM

View PostChingChingPow, on 18 September 2014 - 03:20 PM, said:

So how do I claim the free stuff?

It will be awarded to you when it is awarded to everyone.

#1027 St0neFire

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Posted 18 September 2014 - 05:17 PM

All I have to say is accept the gifts if you are happy, if not then just don't play, we all talk with our support, if it is that bad there will be none ... I want more sure, but i am also happy with free stuff and i am not putting any more money in until there is more content ... done, ok, lets party, um play on ... :)

#1028 Alexi Davion

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Posted 18 September 2014 - 05:19 PM

View PostMaxXxiking, on 15 September 2014 - 02:04 PM, said:

"Pre-Sale Reward

This reward is for players who have purchased any pre-sale program package. This includes any level of Founders, Phoenix, Clan Invasion Wave1 and 2 packages, or a la carte mechs. Eligible players will receive an exclusive new Atlas variant - the AS7-S - decked out with a custom paint job, along with a 30% C-bill Bonus and a free Mechbay. This custom AS7-S variant will only be available through our Pre-Sale Reward program and will be injected into eligible accounts on October 21st. You have until Sept 23rd at 10:00 am PDT to earn the Pre-Sale Reward. Standard versions of this new variant will be available for C-Bills at a future date to be determined."


i bought a guardian pack, do i just need to log in until sep. 23 or do i get the atlas anyways? :)



I Bought a Timber Wolf Alcarte just the Three variants...Do I get the Atlas?

#1029 n r g

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Posted 18 September 2014 - 05:43 PM

is there a webpage setup to add credits to your account if you bought a la carte yet, so you can purchase the higher tier packages , only paying the true difference price?

#1030 dario03

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Posted 18 September 2014 - 06:33 PM

Not yet. But they are setting it up.

http://mwomercs.com/...te-to-masakari/

#1031 TrainWreck102

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Posted 18 September 2014 - 06:35 PM

View PostGillopi, on 18 September 2014 - 07:21 AM, said:

How does one find out what he is eligible for or do you just have to wait and see?

Go to ur profile page/stats(hard to find)/challenges and ur there

Also

View PostCimarb, on 18 September 2014 - 11:38 AM, said:

GO TO THE FAQ PAGE FOR ANSWERS...


#1032 DukeDublin

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Posted 18 September 2014 - 10:16 PM

Elite Founder $60
Guardian $60
Saber Reinforcement $30

Spent $150 - No King Crab

Saber Guardian $90 - No King Crab
Overlord $80 - KING CRAB

What I mean is that I feel like the under-appreciated minority. I feel that I shouldn't have bought my non-assault pack; if I didn't buy Saber I would have had Overlord. I would have had the best mech ever. I mean the Atlas isnt so bad but I could care less about the 2 mil or Centurion. Can I barter with you PGI? PWETTY PLEAWES? IF I KNEW BUYING A BATTLEMASTER WOULD HAVE BEEN THE KEY TO LEARNING KING CRAB I WOULD HAVE BUT YOU MADE THE GREEN ICON AND MEDIUMS TOO APPEALING IM SO SORRY! *insert sobbing*

Edited by DukeDublin, 19 September 2014 - 06:38 AM.


#1033 haop

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Posted 18 September 2014 - 10:45 PM

View PostAlexi Davion, on 18 September 2014 - 05:19 PM, said:



I Bought a Timber Wolf Alcarte just the Three variants...Do I get the Atlas?




That is what everyone wants to know but nobody can answer. In some threads it needs to be pre-order in others not, it is confusing.

Edited by haop, 18 September 2014 - 10:47 PM.


#1034 Asmo74

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Posted 19 September 2014 - 12:04 AM

Thanks Russ and PGI,

You guys are awesome!

Rob

#1035 Sacredferro

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Posted 19 September 2014 - 12:23 AM

September is everyone's birthday month apparently. I just had my birthday, MWO just had a birthday, my sister may be having her kid later this month (first estimate was mid Oct, but now it's looking like it may happen this month). Who else is smiling in September?

#1036 Gernot von Kurzmann

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Posted 19 September 2014 - 01:22 AM

Mad Dog is great - but your Design have wrong backside looking Rocketlaunchers and very short Lasers for an MAD DOG. :blink:

Here are some Original Mad Dogs Views:


https://www.google.a...6%3B1920%3B1200


PS: Hellbringer/Loki looks great! But the Cockpit look like the griffin cockpit and not like the real cockpit of an knight helmet. :huh:

Edited by Gernot von Kurzmann, 19 September 2014 - 01:34 AM.


#1037 Lootax

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Posted 19 September 2014 - 01:59 AM

I'm being curious. Do we get the custom King crab alone ? Or do we have two variants on top of it ?

#1038 Linksdx

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Posted 19 September 2014 - 02:39 AM

just to ask is the 100 battles items based of current or achived stats?

#1039 ViridianKnight

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Posted 19 September 2014 - 06:14 AM

Im phoenix overlord, but got no saber package, am i still "top tier" !?

#1040 Reported for Inappropriate Name

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Posted 19 September 2014 - 06:16 AM

As a founder who felt like they were burned hard by promises never delivered, I have to say that this level of player base gratification and celebration is surprising to me. Here's hoping this is a peace offering for a new and brighter direction for everyone.





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