Evinthal, on 10 October 2012 - 01:59 PM, said:
I guess I just had much lower expectations as to what we'd actually get than you did.
Indeed. I got interested in MWO because I watched the devs promoting information warfare, and role warfare, and community warfare. That's the game I expected them to release, because it's the game they explicitly promoted. Implicitly, I expected a game that would meet the minimal foundation of a modern internet multiplayer game - decently-sized matches (8v8 is pretty sad) relatively stable performance for both the client and netcode, halfway decent matchmaking, etc. Personally, I expected a game that was loyal to the Battletech universe and corrected the flaws that have plagued other MechWarrior games throughout history, finding a solution for boating and bigger-is-better. On pretty much every count of my expectations, they failed.
And while I gave up participating in the closed beta, I was fine with most of that. I don't honestly expect the netcode to be perfect at this point, or matchmaking to be optimized. Believe it or not, I really do know what "beta" means.
Unfortunately, it doesn't mean charging people for the product, and it doesn't excuse an incomplete product. You may be fine with that - I'm honestly not trying to convince you not to be, even if I do think you fell for a pretty unethical argument on their part. If you're OK with it, then fine. But I'm not OK with it, from a professional perspective. Many, MANY people are not going to be OK with it, from a consumer perspective. You may be OK getting a 20" black and white tube for the price of a 40" HD LCD, with the promise that it'll be something better, but convincing anyone else is going to be a lost cause. What's more, trying to sell people that will leave a very bad taste in their mouth. It's doing to do pretty irrevocable damage to the perception of the game and PGI.
Evinthal, on 10 October 2012 - 01:59 PM, said:
Sorry if it came off as trying to call you a liar. Honestly it wasn't meant to be so. I just take anything I read posted by anyone on the internet (especially about themselves) with a grain of salt.
Not a bad stand, generally, but I really am an engineer
I could quote Brooks or spout the foundational principles of OO design if you like, or rattle off a few obscure details about usability studies or the quirks of Java Swing, but Google could have provided all that
In the end, I don't think it's relevant. If you look at the history of software, it's right there. "Paying to beta test" was an insult. Have you ever seen a box on the shelf that advertises itself as a beta test? If you look around outside gaming, how often do you find companies charging for a product still in beta test? And pre-orders are borderline, but don't really count. I wasn't impressed with PGI for the founders program given the difference between what they promised and what they actually sold people, but at the very least paying in advance for the finished product, with promises of extra benefits, isn't bad. Actually, literally, charging people a per-day rate to play a blatantly unfinished product is a relatively new development, even if it's not exclusive to PGI.
Evinthal, on 10 October 2012 - 01:59 PM, said:
You can say I was conned all you want, but that doesn't change that I really didn't have a high expectation going into this as a lot of people seem to have had. I had the extra money to give to something I wanted to give to so I bought a founders pack. No big deal to me.
Which is, again, fine. But people are not WRONG to have expected a finished product. Again, there's an inherent disconnect between calling something a beta test, and charging for it. By the simple definition of what a beta test is, you really can't do both at the same time. I think that's a big part of the problem here. Some people fall on the side of "It's beta" and don't expect much. Others fall on the side of "I'm paying" and do. Personally and professionally, I'm in the latter camp.
Evinthal, on 10 October 2012 - 01:59 PM, said:
I really don't think I am raging and I don't know how you got the impression that I was. I can see you clearly had higher expectations than I did.
Well, this kinda hinted at it:
Evinthal said:
Okay, going to try really hard not to be my normal loose canon self here. Failed.
Evinthal, on 10 October 2012 - 01:59 PM, said:
It might be, and it might not be. We don't know that yet. I'm just going to wait and see, you are welcome to do so too.
The concern a lot of people have is that it's not just wait and see. We're all here because we have some interest in MWO. Releasing too early has very solid consequences, with a very strong historical foundation for expecting those consequences. Maybe it'll be fine, maybe it won't, but the one thing I can guarantee is that it won't be perfectly neutral. "Just wait and see" doesn't work.
Evinthal, on 10 October 2012 - 01:59 PM, said:
Really? I thought Blizzard was the poster child for that with Diablo 3.
And you should consider that instructive. A company with a far, FAR better history and a massively loyal fan base has produced a game which disappointed even the most dedicated players because they tried to exploit it for money, rather than doing what they had to do in making a solid game first. Hm.