I don't think the devs have to read the forums, but I expect the Community Team to do so and gather feedback and information and relay it to them.
I have no idea if it's the Community Team or the Devs or the pure impossibility of managing a project like MW:O for a team of the size or a quantum fluctuation, but I don't get the impression that feedback is sufficiently heard or understood.
In my opinion for example, the entire weapon balance could have been countless of steps further than it is now, and the weak attempts of improving it do not suggest to me that the devs seriously considered and/or are aware any of the feedback they were given (either in the forums directly or via the community team).
There are some things that we can be sure of they heard. For example, lag code, pardon, net code. They seem to be aware. But it's taking its time. It's bad that it does take this time, but such things I can completely understand taking time, because I simply would have no clue how to do it.
But other things I convincingly made myself believe I know how I'd do it, and on that front, I am just not optimistic anymore.
Edited by MustrumRidcully, 16 January 2013 - 09:07 AM.