Posted 18 September 2013 - 12:03 AM
Wow, just finished work and came home to see this. I had been holding on to hope that something at least decent would happen today, and then I read this thread. I don't particularly like appearing to be 'negative', but I've seen game launches for independent, single-player games made by 2 person teams that dwarf this effort into insignificance, and that's being kind.
PGI, I want to support this game, but I'm not sure whether doing so is actually sending the right message. I started playing in about April/May, and in that time I've spent nearly $500 on MWO, including buying an Overlord pack for a friend. I've given money because I love the BT IP, and want to see the IP given a chance, and because my time is more important to me than my money. I earn enough that spending $100 a month, or even every week on a game is simply an non-issue. However, having had some serious conversations with people about the state of MWO and the process of its development, I am wondering whether my actions are simply sending the wrong message to the people in control of the game.
While I would like to support the development of this IP, perhaps my spending habits are sending the message that I like the state of the game and believe that it is being developed well. Perhaps my interest in saving my time is being misinterpreted as a tacit approval of design decisions and enjoyment of gameplay. While I would like to have faith in you PGI, for whatever reason you have dropped the ball on a lot of development decisions, and reneged on several of your initial statements to founders, either significantly or just slightly.
The only reasons I can think of that make sense of the haphazard and obnoxiously inarticulate approach to gameplay balancing, the hastily erected wall-of-text-backpedal-apology-community pandering, and the blatantly unmarketable prices for digital products are that whoever is in charge thinks that their system is working or alternatively, they just don't get it. Money must just keep on pouring in non-stop for the state of this game to be the way it is. Everything released is either a stop-gap measure to keep people believing that the game is OK to spend money on, or alternatively, no-one there knows what the hell is going on, or what to do with the product in their hands.
I don't want to have to say this to be negatively critical, I'm saying it because I really care about this game. The product that I began playing in April/May was awesome, and I thought had some amazing potential. I love the 'Mech designs and artwork. I love the feel of piloting a 'Mech. I have bought a new rig, joystick, foot pedals and seat to play this game the way I most enjoy it. However, nothing has improved in the 5 months I've been playing. In fact, things have gone backwards.
Surely 5 months is enough time to add even one single additional game mode, such as a simple King of the Hill. Surely 5 months is enough time to start tweaking weapon stats on a regular basis (they're just freaking numbers in a database...and the game was in BETA!). Surely 5 months is enough time to set up a simple player lobby like any other competitive multiplayer game has. Surely 5 months is enough time implement anything ingame to help new players. I could go on, but those are something like essentials as far as I'm concerned.
Rather, we received Ghost Heat, Gauss Charge, an earnings nerf with an as yet to appear upside, 3PV (unwanted, and without the promised split queues) and a bunch of new products to buy. Oh, and finally a tutorial which I will give you guys some credit for for actually doing, but for pity's sake, at least get George Ledoux to do some voice overs for it or something.
I have money to burn on this game. I have the desire to spend it on this IP, and will give a great deal of leniency towards any developers trying to make it happen. I have the time to spend playing, and the friends to do it with (if the game is appealing enough for them, too). I have the passion to help, and the ability to do just about anything necessary to support the game. I want to provide constructive criticism, and I want to listen to the reasons why you've chosen to do things you've done...the real reasons, not the marketing spin ones, and I want to make rational decisions about this product based on them.
Unfortunately, spending any more money on this game is simply sending the wrong message, and giving tacit acceptance to the progress on development. This lackluster 'launch' was the last chance I was going to give this game to get some more of my coin, and you borked it. If you're not listening already, (and I really hope 44 pages makes you listen) I will ask for a refund on the two Overlord packages I bought in the hope that this will reinforce my dissatisfaction with your lack of insight, communication and development, though I am loath to do so, as when I spent the money on them I was happy to do so.
I want to spend money on you guys, PGI/IGP. Please give me a reason to do so. Communicate with your community! Most of us really want to see MWO succeed, especially the ones that keep sticking around to complain and there are some talented, dedicated people in your community ready to make your success happen. I have no faith in you left, but you can have me back if you get your act together, and I really hope you do. You've had more money from me than I've ever spent on another game, and you could have it again many times over, but I just need to see some honesty and some effort from you.