Daeron Katz, on 17 September 2023 - 12:58 PM, said:
We've never promised either. We said we're investigating both, and we still are. That being said, it's a matter of having the resources available to make such a change (engineering and UI mainly), but even more importantly knowing that allotting hard-to-get resources on those tasks would make a noticeable improvement to matchmaker and the player experience, and what other knock-on effects those changes could create, like longer queue times.
Daeron, I don't want to seem like a brawler, but...
Roadmap 2021:
https://mwomercs.com...ne-2021-roadmap
Please note that this is the 4th quarter of
2021. Done? I don’t know, maybe something was done formally. Has it gotten better? Definitely no, it hasn’t gotten better. What needs to be done to make something better? Maybe keep working on the problem rather than hushing it up?
Roadmap 2022:
https://mwomercs.com/roadmap
The matchmaker investigation was announced for
September 2022. Perhaps after a whole year of investigation, it’s time to draw some conclusions and take measures to improve?
Roadmap 2023:
https://mwomercs.com...3-plans-devlog/
Matt voices the dissatisfaction of the players with the matchmaker (including groups), says that PGI must improve the work of the matchmaker, promises to allocate resources for this work from February 2023 (I remind you that an investigation into the work of the matchmaker was already promised for September 2022). Moreover, he promises to keep the community up to date and inform players about decisions made. But from patch to patch you remain silent.
And, if starting from 2021 PGI recognize the existing problems of the matchmaker and announce an investigation of the matchmaker for two years ago, then I (and most likely many other players) perceive this not as empty promises of an investigation for the sake of investigation, but as a promise that after researching the problem, specific measures will be taken .
Let's sum it up. Empty promises have been going on for two years now, and matchmaker problems have been going on for even longer.
P.S. Also, I'm sure there have been promises of investigations of the groups in quick play in video blogs (possibly with Sean Lang). But searching in such sources is a much more labor-intensive process. And for the sake of a game that I play less and less, I cannot devote the necessary time to this process.
With all due respect to you personally, your Voice of Kerensky.
Edited by Voice of Kerensky, 18 September 2023 - 12:22 AM.